Transforming People, Building Businesses
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  • Training and Development

Learning is a wonderful paradox of reflection and social agreement. Proten’s cultural sensitivity and vast range of learning methodologies allow us to craft spaces for people to learn from each other, agree on shared understanding and boundaries, engage in thoughtful reflection and feel free to experiment with new behaviours and approaches. The paradox of learning also requires that learning spaces be both profound and fun.

Keeping clients on their journeys of change and transformation, our consultants help organizations to develop the capacity for independent learning and reflection. The ultimate aim is to enable people and organizations to learn continuously and be self-sustaining.

 

  • Training Programmes

PERSONAL DEVELOPMENT

  • Self-Management for optimum performance
  • Self-Esteem and Confidence in the Workplace
  • Mastering the art of Presentation
  • Effective Time Management
  • Negotiation Skills
  • Excellent Verbal and Non-verbal Communication
  • Becoming a Networking expert
  • Effective Meeting Management
  • Stress Management at Work
  • Personal Goal Setting at work
  • Mastering the art of Public Speaking
  • Interpersonal Skills and Emotional Intelligence
  • Developing effective Collaborative and Team-Working
  • Creative Problem-solving and Decision-Making
  • Optimizing daily Productivity in the workplace.

LEADERSHIP & MANAGEMENT

  • Awakening the Leader within (Leadership Skills)
  • How to Become an Authentic Leader
  • Leadership vs Management
  • Leading a highly productive team
  • Managing a Successful team (Management Skills)
  • Managing Upwards
  • Effective Leadership with Emotional Intelligence
  • Effective Supervisory Skills for Team Leaders

BUSINESS DEVELOPMENT

  • Selling with Confidence
  • Delivering a winning Sales Pitch / Presentation
  • Finding and Winning new Business
  • Customer Relationship Management
  • Relationship Vs Niche Selling
  • Effective Customer Service with Emotional Intelligence
  • Building a Customer Referral System
  • Delivering excellent Customer Service
  • Module 1 – Internal Customer Service
  • Module 2 – External Customer Service
  • Fundamentals of effective Marketing and Communication
  • Business and Strategic Planning
  • Business writing that works
  • Effective Proposal writing

TECHNICAL

  • Microsoft Office for beginners
  • Basic and Intermediate Microsoft Excel
  • Advanced Microsoft Excel
  • PowerPoint Presentation
  • Mastering the use of Social Media for Business Development

 

  • Training Calendar

 

  • International Training

 

  • Training Approach

The primary objective of our training is to ensure that the knowledge acquired is applied successfully, adding real value and making a visible difference to work performance in the business environment. Proten’s training courses have a strong focus on an outcomes based approach. The programmes are facilitated on a highly interactive basis encouraging active delegate participation using:

 

  • Role-plays
  • Videos
  • Break-away sessions
  • Relevant business exercises
  • Presentations
  • Demonstrations
  • Questionnaires
  • Discussion activities and
  • Case studies.

High emphasis is placed on learning through ‘doing’. Delegates are presented with real life and workplace case studies ensuring they develop the knowledge and confidence to take their enhanced skills back into the business environment and apply them successfully. Learners are kept focused and the knowledge gained is constantly reinforced with the facilitator continually monitoring delegates during the training ensuring they understand concepts that have been demonstrated.

Our facilitators are trained to create a comfortable atmosphere where delegates can evaluate themselves and their skills, generate ideas and solutions to problems and plan suitable growth in the workplace. Delegates use the group’s collective knowledge to explore issues they find relevant, while group leaders keep discussions appropriate and professional.

  • Delivery Options

In-house Training

With our team of international facilitators, on-site training can be delivered at any location across Europe and Africa where our facilitators will train at your premises.

In-house training courses can be customised to suit the target group and each organisation’s specific skills requirement. We cement a professional business partnership with our clients by analysing training needs, understanding the outcomes required and offering solutions that ensure identified objectives are guaranteed within the timescales specified.

For all in-house group sessions we offer the opportunity for our clients to measure this impact through a unique return on investment projection. Utilising our unique assessment tools we provide our clients with measurable training solutions offering return on investment in the workplace.

With more and more Training and HR Managers being held accountable for training spent, we believe that the importance of Return on Investment (ROI) calculations following training programmes will prove to be invaluable to the business management of all organisations that are serious about their training objectives.

There are two possible fee options for the implementation of on-site training:

The Standard Option which covers the training, manuals, certificates, group post course report and “Contact the Coach” post course support.

The Return on Investment (ROI) option includes additional training products and services available for the organisation and delegates including:

  • USB memory sticks with electronic training resources
  • Framed certificates for each delegate
  • The Way Forward – 30 day personal action plan
  • Pre and post course electronic evaluations
  • Return on investment (ROI) post course report

The course content and quality of training for both solutions is the same.

Open Training

Proten International has head offices based in London, UK and Lagos, Nigeria. We run regular training courses across various centres across Europe and Africa. The dates, venue and cost of each programme is detailed in our yearly training calendar.

Attending these open programmes will give your employees an opportunity to learn in a different environment while networking with other professionals from other organisations.

Course Fees Include:

  • Course facilitation by subject expert
  • Workbook and learning materials
  • Corporate venue, lunch and refreshments
  • USB memory stick with electronic training resources
  • Framed certificates for each delegate
  • Evaluation forms/attendance register
  • “Contact the Coach” post course support

 

 

 

 

 

 

 

  • Additional Training Support

Post Training Toolkit

Delegates can receive a unique Post Training Toolkit containing additional resources specific to the training programme attended. The information on the Proten International USB memory stick or CD includes case studies; exercises, templates and other useful material assisting delegates to implement and reinforce the new skills acquired.

The post course information loaded on the device will help learners to improve and reinforce the skills covered during the training. There are many exercises installed to help master the skills acquired during the course. Learners are encouraged to complete the exercises as part of their post course evaluation and to submit these completed exercises to management to further develop the transfer of skills into the workplace.

Pre and Post Course Evaluations

Utilising our unique post course evaluation tools we offer our clients providing measurable business training solutions offering return on investment in the workplace.

With more Training and HR Managers being held accountable for training spent, we believe that the importance of Return on Investment (ROI) calculations following training courses will prove to be invaluable to the management of all organisations that are serious about their training objectives

This form of evaluation will deliver important feedback to our clients in order to determine the impact of training and relate it to the benefit that the client’s business has gained through our training programmes.

30 Day Personal Action Plan

A post course action plan for delegates to set goals and implement the skills acquired. The action plan covers strategies and ideas to reinforce learning and aiding transfer of skills into the workplace. It assists with achieving goals, improving motivation and assisting with sustainable change.

This action plan can be implemented with the help of our facilitators or participants can carry them out on their own.

“Contact the Coach” – Post Course Support

Proten International ensures that expertise is available following all training to aid transfer of skills into the workplace. We strongly believe learning should include on-going assistance following training. Delegates can “Contact the Coach” via email or telephonically if they need support with additional queries/questions regarding the application of theory covered during the course at any time following the course.

Delegates often comment that they feel that their confidence and competence have grown by being able to discuss an issue with a qualified facilitator following the training course. Reinforcement is constant and applicable to the individual needs.

 

 

 

 

Individual Coaching Support

We know that many participants will leave the training session requiring one-one support to implement the knowledge gained and take the next step towards their career progression.

One-to-One coaching support is available to individuals who may require extra on-the-job support with actualising the concepts that have been discussed and learned on the programme. The sessions can take place straight after the programme or up to 3 months after attendance.

The number of sessions required will depend on the level of support needed by each individual.

Post Course Training Reports

The post course training report covers the facilitator’s observations and feedback, commenting on how delegates received the training, motivation, team dynamics and attitude of participants. The report also lists suggestions, strategies and recommendations to help our clients achieve their goals following training and assisting with long-term change in the workplace.

 

 

  • Organisational Structure and Design

 

  • Team Building and Away Days

Proten International organises and facilitates team building and away days across Africa and Europe. We believe that the best place to work on team building is in a different environment away from the office, therefore we organise experiential team building sessions both indoors and outdoors.

We create and deliver unique packages teams and employees at all levels and they focus on set objectives such as:

  • General team-bonding
  • Improving inter-personal skills
  • Trust-building and Team Synergy
  • Improving team communication
  • Improving Team Cognition
  • Breaking down silos
  • Building synergy across functions

In today’s environment, teams take many forms. Technology and geography lead to ‘virtual teams’ that might never physically meet. Projects require rapid formation of teams for a short term activity, and increasingly team working occurs across departments. This means that team building and team skills training are an important and recurring activity.

For many organisations, the term “team building” implies a fun activity (possibly involving mud!), in which people get out of the office and do some ‘bonding’. But developing team work and team skills, and building high performing teams requires a far more comprehensive approach.

Designed and delivered in a fun and highly interactive manner, activities included in team building sessions include:

  • Psychometric profiling of team members
  • Analysis of team processes
  • Competitions
  • Sports and Games
  • Team Presentations
  • Group Work
  • General team bonding activities

Our team building packages are customised to fulfil the needs of the client and each package is built around a theme. Examples include Musical Idol, Treasure Hunt, and Wilderness Adventure etc.

With objectives and outcomes agreed in advance and full involvement of participants in an open session at the beginning, we are be able to design a programme for a team away day or corporate retreat that achieves the ideal mix of communication, strategy and learning that will take your team to a higher level of performance.

Outcomes should include well-formed teams with shared goals and values, congruent with those of both individual members and the organisation, and individuals with new transferable skills.

What do you get?

Our custom-designed packages include: –

  • Venue search, negotiation and booking
  • Pre-briefing and agreement of outcomes
  • Design and approval of the programme
  • Organisation and administration
  • Preparation of materials
  • Management and facilitation of main event
  • Provision of keynote speakers, where required
  • Workshops and breakout sessions
  • Review, action planning and follow-up commitments
  • Photographs and visual record
  • Meeting report

We ensure that each event is structured to achieve a previously agreed outcome, but is flexible and responsive enough to deal with whatever arises, whether it be a business issue or inter-personal.

 

 

  • Management Retreats

Strategic management retreats offer effective off-site business review, planning, and problem-solving sessions away from daily work distractions. Retreats provide a more relaxed and innovative thinking environment for better collaboration, brain storming, and decision-making.

Proten International’s strategic retreats are a unique mix of facilitation, consulting and Executive Action learning sessions. The sessions are facilitated by our team of experts who will bring together the management team, ask questions to stimulate and validate their planning and provide new insights.

As an outside advisor, the strategic retreat facilitator provides objective validation of assumptions, thinking processes and solutions. The facilitator is a skilled management consultant with strong understanding of business management, leadership styles and team dynamics.

Strategic management retreats help CEOs and organization leaders to address executive questions and challenges. Examples include:

  • Coming up with a new vision/strategy that is fit for your organization/market and how to implement it on the ground level.
  • Creating a new organizational direction/structure/culture and requiring expert support to launch the organization-wide initiative, help accelerate its development and overcome the resistance to change
  • Coming up with strategies for organisational growth acceleration.
  • Overcoming communication and collaboration barriers and developing better alignment and cross-organizational teamwork.
  • Coaching and developing top talent and new managers on executive and leadership skills to develop them to the next level.
  • The need for an independent expert to support the development and execution of an effective transition of a merger or acquisition project.
  • Strategic planning to keep up with and adapt to the changing market, technology and organizations.
  • The need to validate assumptions and decision making process for a major investment decision.
  • The need to achieve maximum ROI from our business units; through business model optimization, technology and process innovations or reengineering without paying a lot of money for a team of external consultants.

Strategic Management Retreats Duration:

Our typical strategic retreat sessions span about 3 to 5 days, and can be followed up by breakout consulting and/or coaching sessions, if needed.

Strategic Management Retreats Deliverables:

In delivering strategic Management retreats, we will:

 

  • Ensure our team understands and agrees on the vision and direction through Pre-retreat data gathering, logistics and planning.
  • Develop an action plan that addresses existing or emerging challenges and opportunities
  • Improve team performance through facilitation, communication and collaboration sessions

 

Strategic Management Retreats Process:

Our consultant will:

  • Understand the goals of the meeting
  • Agree on team needs, session objectives, agenda, duration and fees
  • Facilitate learning and provide independent validation of group strategy
  • Bridge communication and thinking gaps to create consensus for group direction and plans
  • Navigate trouble areas and propose solutions to overcome challenges

 

Your team will:

  • Attend the sessions; learn, brainstorm, work and collaborate together
  • Deliver an action plan to leverage the new opportunities &/or overcome the challenges
  • Receive remote or onsite follow-up support sessions (Optional)

Strategic Management Retreat Locations

Local:

We believe that an effective strategy session can only take place in the right environment. There are a range of recommended locations that we can choose for your Management retreat in order to ensure that your team can fully engage in a relaxed environment.

We have a selection of sites and we continue to add new venues to our collection to give you a wide range of options. Venues are spread across different parts of Africa and Europe.

International Locations:

As part of our international offerings, we organise regular Management retreats internationally. The aim is to take your management team out of their comfort zone and expose them to practices and surroundings of a different environment.

We also organise tailor made packages for organisations based on their objectives and choice of locations. Our partners are spread across several countries, giving you more choice of locations.

  • Recruitment Services

At Proten, we have one simple mission; to find the perfect match for all our candidates and clients. We pride ourselves in offering the best of both worlds for our clients and candidates!

We go to the furthest lengths possible to find the right candidate every time; ensuring that both our clients and candidates are left completely satisfied every time. We are dedicated to finding the crème de la crème of candidates, who not only have the right skills set for the job but are also the right cultural fit, ensuring that our clients receive the finest people possible who will also do well alongside the team you already have.

Our consultants have a wealth of recruiting experience and a superior understanding of the markets in which our clients operate.

Proten’s success comes from our ability to provide a bespoke approach to recruitment, and innovative solutions that always manage to reflect the commercial and interpersonal imperatives of our clients and the needs of our candidates.

Although our head office is in London, we have a vast network of international clients so, along with skilled and talented candidates, it is no surprise that we have expanded over recent years with new offices in Nigeria and Ghana.

We specialise in the supply of short and long term staff for small, medium and large organizations such as Banks, Oil and Gas Companies, Telecommunication and Insurance Companies and Public and Private Organisations.
Whatever your requirement is, our experience and technical resources can turn the burden of staffing and workforce into a long-term business benefit for your organisation.

We specialise in the following areas:

  • Permanent Staff Recruitment
  • Temporary Staff Placement
  • Contract Staff Recruitment
  • Headhunting and Executive Search
  • Manpower Supply
  • Agency Staffing

 

  • Coaching and Consulting

Human Capital Development offers learning and coaching solutions that are tailored for specific organizations and a suite of approaches that have been proven effective across the globe. We

  • Leadership Development Coaching
  • Executive Coaching
  • Business Development Coaching
  • Career Coaching and Planning
  • Organisational Needs Analysis
  • General Business Advisory
  • Research and Development
    • Market Research

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