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Our client, a company that drives customer loyalty through micro-savings, needed our expertise to improve its performance management framework, conduct a comprehensive skill audit, and develop customised training plans for its employees. Additionally, the organisation required a well-defined organistional structure and streamlined business processes to support its growth.
The company’s lack of a structured performance management system and undefined career development framework created significant challenges:
Performance tracking was subjective and it led to misalignment between employee contributions and business goals.
Employees lacked clarity on skill development and career progression which resulted in reduced engagement and higher employee turnover.
The absence of a structured skill audit and learning roadmap made it difficult for them to identify competency gaps and provide targeted training, leading to low productivity and underutilisation of talent.
Poorly defined organisational structure and business processes hindered collaboration across departments, slowing decision-making and overall performance.
We addressed our clients needs by conducting an in-depth analysis of the company’s strategic goals and operating model. We focused on:
Organisational Structure and Processes: We redefined the company’s organisational structure and business processes, increasing operational efficiency by 35% and improving cross-department collaboration.
Our interventions led to:
Stronger alignment between individual employee goals and company objectives, driving a 20% boost in overall productivity.
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Are you facing similar HR challenges? Our expert advisory services can help you enhance retention, engagement, and overall business performance. Let’s transform your workforce today!
Email: info@protenintl.com
Telephone: (+234) 901 278 1155
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