Transforming People, Building Businesses


Training Outline:
The Competency Based Interviewing Skills programme is a practical and highly interactive course which aims to assist in selecting qualified, successful candidates. Managers will be equipped with current interviewing skills to make their transition from “doer‟ to “manager‟ more successful and less stressful.
This course will assist to examine your role in building a successful and productive team through proper recruiting, interviewing and hiring practices. You will learn to practice competency based selection techniques that reinforce the importance of relating the interview to the specific job requirement.
Here are the outcomes for participants on the Programme:
  • To learn a systematic and legal approach for evaluating applicants
  • Documenting staff selection procedures
  • Develop accurate and complete job analysis
  • Advertising for shortlist candidates for selection interview
  • Thoroughly review employment applications by developing pre-selection matrices
  • Planning and conducting behaviour based interviews and selection techniques
  • Control the interview
  • Making effective and legally defensible evaluation and hiring decisions
  • Conclude contract with successful candidate and notifying unsuccessful candidates of the result
Target Participants: Managers and HR teams involved in hiring process
Duration: Two (2) days
Cost: N90,000 (Includes venue, tea-break, lunch, training materials, certificates, discounted package for large numbers)
1. Planning and Preparation Phase
  • Analysing job requirements for the position for advertising purposes
  • Conducting a job analysis
  • Modify the existing job description to reflect the job analysis and current needs
  • Establishing the selection criteria
  • Ensure the selected candidate reflects the criteria accurately
  • Devise competency interview questions to focus on selection criteria
  •  Ensure that the documentation and process comply with current legislation
2. Advertising for and Short Listing Candidates for Selection Interview
  • Have a clear application process
  • Attracting candidates through systematic selection process
  • Understanding the 6Ps of marketing your company in an interview
  • Collate applications by creating a filtering matrix
  • Short list using weighted selection criteria and relevant legislation
  • Send candidates communication for the interview process
3.  Conducting Selection Interviews and Making Employment Decisions
  • Conduct objective, interactive, consistent and fair interviews
  • Setting an agenda to manage time and ensure consistency
  • Competency/Behaviour based interview
  • Identifying the four focus points in selecting the correct candidate
  • Questioning techniques
  • STAR method application
  • Controlling the interview
  • Apply evaluation tools according to the organisation’s policies and procedures
  • Make a fair, legal, documented and justifiable decision
4. Conclude the Contract with the Successful Candidate and Notify Unsuccessful Candidates
  • Employment contract conditions are negotiated with successful candidate for formulation into an employment contract
  • Notifying unsuccessful candidates of the selection process
  • Basic content of employment contract
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